FAQ

We offer counseling services for all individuals 18+.

This may change occasionally, and any service updates will be communicated on 3Cs’ website.

3C clinicians set their hours and operate by appointment only. Morning, afternoon, evening, and weekend appointments may all be requested.

However, specific appointment times depend on each clinician’s availability.

Please see Sara’s professional disclsoure statement for a full breakdown of fees charged.

Currently, 3Cs Counseling Center only accepts Blue Cross Blue Shield PPO plans.

3Cs Counseling Center will ask for your insurance information upfront so that we can verify your benefits before treatment begins.

What you can expect to pay out of pocket will vary by several factors, including but not limited to whether:

• 3Cs Counseling Center accepts your plan.
• Your plan covers or doesn’t cover telehealth sessions.
• You have a maximum number of allowed visits, or your plan allows unlimited visits.
• Your plan requires a deductible be met first and, if so, whether you’ve met your deductible for the year at the time of initiating services.
• Your plan specifies any copay and coinsurance amounts due at the time of service.

3Cs Counseling Center will always tell you what to expect before your first visit.

It is essential to keep an updated policy on record to ensure accurate billing.

Please note that insurance companies determine coverage amounts. You will be responsible for paying out of pocket for anything not covered.

3Cs Counseling Center requires adding a billing method to your account before treatment begins. You will receive a form for this with your intake packet and we will keep this payment method on file to cover out-of-pocket treatment expenses.

Currently, 3Cs accepts most major credit and debit cards as well as most HSA cards.

3Cs Counseling Center believes in providing affordable, accessible care to all who need it. A sliding scale and payment plans are available to those in financial need. Please email admin@3CsCounselingCenter.com if you need help affording care.

We understand that life happens, and you may have to cancel or reschedule a session occasionally.

When this happens, contacting your therapist as soon as possible is best.

Please see Sara’s professional disclosure statement for no-show and late-cancellation policies. 

You will complete intake forms before your first session.

Your therapist will send the link to each form for you to complete.

If you require hard copies, please provide your mailing address, and it will be sent to you.

Please allow 5-7 days for delivery and 5-7 days for the forms to be returned by mail.

Note: All forms must be completed and returned before your first meeting. If needed, intake sessions will be delayed until these forms are completed.

3Cs Counseling Center is licensed to provide services only to residents of Michigan.

If you are moving out of state, please give your therapist advance notice whenever possible.

Your provider will hold a termination session with you to discuss aftercare resources.

If you want your records to be transferred to a new provider, request a Release of Information form to facilitate this.

You’ll discuss session frequency with your therapist before the intake session or during your first meeting.

The frequency of your meetings will depend on the care you seek and your provider’s approach to ensure you can achieve your therapy goals.

Many times, meetings will initially take place either weekly or biweekly. However, depending on your individual needs, you may meet more or less frequently.

Note that you’ll generally begin by meeting consistently, and then meetings may be reduced over time to promote self-efficacy and success post-treatment.

The more consistent you are with keeping your appointments, the more likely you will benefit from therapy.

Therapists’ schedules will vary.

Some will have the same day/time availability week-to-week, while others can offer more ongoing flexibility.

If you prefer a specific time of day, please share this with your provider during your first meeting to ensure they can accommodate you.

3Cs aims to provide mental health services to all Michigan residents seeking care.

To initiate services, please have them contact (248) 397-5075 or admin@3CsCounselingCenter.com, or they can book an appointment directly here.

Unfortunately, the answer is “no.”

While 3Cs Counseling strives to help everyone who needs mental health services, this is generally seen as a conflict of interest and violation of ethical codes. 

Your therapist will assist you in identifying and achieving specific treatment goals that are meaningful to you and track any progress made along the way.

You will work together on establishing a treatment plan early on.

You will review these goals periodically together to get an idea of where you are, making any adjustments as needed.

Your treatment will be highly individualized, and the time it will take to achieve each goal will vary.

During sessions, your therapist will introduce strategies and interventions to help you reach your goals.

You are encouraged to ask questions or raise concerns to ensure your therapist understands your feelings throughout the process.

Your therapist may occasionally ask you to review resources or complete assignments between sessions to support your progress.

At 3Cs, we take your safety and privacy very seriously. If you are stuck in traffic, call your clinician to let them know you’re running a few minutes late. If you have an appointment, work with your clinician to cancel or set up another meeting time. Please note, sessions delayed more than 15 will be automatically cancelled with a no-show fee applied. Please work with your clinician to reschedule if you’re going to be more than 15 minutes late.

The short answer here is “no.”

Life is busy, and we believe in total body wellness. Please, eat up!

Whether you are a new or prospective client, we are here to help answer any questions.

If you are already working with Sara, please get in touch with her directly at the contact information provided in Sara’s professional disclosure statement.